Terms of service

Welcome to Twinkleora. By accessing our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website.

Store Information

Twinkleora operates as an online store offering galaxy projectors, starry night lights, decorative lighting, and related home lighting products.

Business Name: Twinkleora
Address: 72 Ames Cir, North York, ON M3B 3C1, Canada
Email: support@twinkleora.space
Phone: (705) 949-2644

Use of Our Website

By using our website, you agree to use it only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with website security, or use our content in a way that violates applicable laws.

Product Information

We do our best to display product descriptions, images, prices, and availability as accurately as possible. However, slight variations in color, lighting effects, packaging, or product appearance may occur due to screen settings, photography, or product updates.

Orders and Payments

When you place an order with Twinkleora, you agree that all information provided is accurate and complete. We reserve the right to cancel or refuse any order if payment cannot be verified, the order appears fraudulent, or the product is unavailable.

Pricing

All prices are listed on our website and may change without prior notice. Promotional offers, discounts, and product prices may be updated at any time.

Shipping

Twinkleora offers free worldwide shipping on all orders. Estimated delivery time is 7–10 business days. Delivery times may vary due to customs, local carriers, holidays, weather conditions, or other delays outside our control.

Returns and Refunds

Eligible products may be returned for free within 30 days of delivery. Please refer to our Return and Refund Policy for full details.

Intellectual Property

All website content, including text, product names, images, graphics, branding, and design elements, belongs to Twinkleora or its content providers. You may not copy, reproduce, distribute, or use our content without written permission.

Limitation of Liability

Twinkleora is not responsible for indirect, incidental, or consequential damages resulting from the use of our website, products, or services. Our liability is limited to the amount paid for the product purchased.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and continued use of our website means you accept the updated terms.